Annual Travel Insurance - FAQs

Am I covered for holidays in Ireland?

No, annual travel insurance specifically covers travelling abroad.

Can I select optional covers or change my policy during the year?

Yes, just call us and let us know the required change and we will amend your annual travel insurance policy and issue your revised documents.

Is there an age limit?

No, there is no age limit for Allianz annual travel insurance cover.

Am I insured if I have a medical condition?

If you are aware, at the time of taking out this policy that you have or have had any medical condition for which you are taking prescribed medication, or are waiting to receive, or have received treatment (including surgery, tests or investigations) within the last two years, then you must contact OSG (our medical screening service) on +353 1 2611540 and advise them of your medical condition and they will let you know your cover options.

How long can I travel at any one time?

There are three options available to choose from; up to 35 days, up to 60 days and up to 90 days for any one trip.

Will you insure me if I am pregnant?

Yes, we will insure you to travel but we will not cover any pregnancy related medical or related expenses incurred abroad.

Do you have an emergency help line I can contact abroad?

Yes, Mondial handle emergency assistance calls on behalf of Allianz Northern Ireland when you're abroad and their number is +353 1 6373686. Full details are included in your annual travel insurance policy.

If I want to claim on the policy who do I contact?

OSG handle all travel claims on behalf of Allianz Northern Ireland and their number is +353 1 2611540.

Is my luggage covered as standard or do I need to advise you of specific details?

Loss or damage to your personal luggage is covered as standard.

If my foreign currency is stolen, can I claim for the stolen amount?

Yes, your personal money (including foreign currency) is covered for loss. The policy also covers loss of or damage to your credit cards if they are stolen during the insured journey.

If I take my skis with me on my ski holiday, are they covered for loss or damage?

Winter sports equipment cover is optional and must be selected by you in order to cover the replacement or repair costs for loss or damage to ski equipment owned by you. Winter sports cover must be selected by you in order to cover ski equipment hired by you.

If I lose my passport while abroad and need to obtain a replacement, are the associated costs covered?

Yes, we will cover your additional travelling and accommodation expenses abroad as a result of losing your passport and obtaining a replacement during the insured journey.

If I take my golf clubs with me on holiday, are they covered for loss or damage?

Golf cover is optional and must be selected by you in order to cover the replacement or repair costs for loss or damage to your golfing equipment.